Account
68%- "Banned account"
- "You guys banned my account and i didnt do nothing"
- "Got hacked"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Snapchat Phone Number | 1 (424) 214-0048 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular Snapchat Email Address | support@snapchat.com |
| Snapchat Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Snapchat Customer Service Rating | 2.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 20% phone, 80% email |
| Common Reasons for Contact | Account, request for information and product/ service |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Snapchat | First and last name, email or phone number |
Other Locations:
229 W. 43rd St.
New York, NY 10036
Snap Group Limited
7-11, Lexington St.
London, W1F 9AF
United Kingdom
63 Market St.
Venice, CA 90291
Copyright Agent
3000 31st St.
Santa Monica, CA 90405
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.