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They refuse to give me my account back that is the only place I have thousands of pictures of my kids at....and a bunch more pictures I dont need getting out..

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I have emailed them I dont know how many times. After about the 20th time I finally get an email back, shocker, its a copy and paste email that relates to my issue what so *** ever. I was in jail for like 6 months and got out and found out my snap was hacked. They...
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ID
#2754909 Review #2754909 is a subjective opinion of poster.
Preferred solution
My *** account back bitch....
Most helpful review

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Snapchat is not responding to my query

1.0
Snapchat is not responding to my query
Snapchat is not responding to my query
Snapchat is not responding to my query
Snapchat is not responding to my query
My x.silvs account was blocked without warning, perhaps Snapchat's decision to lock my account without explanation or warning wasn't very polite. I should have received an email with my first warning , this isn't the first time it's happened. I had a backup account,...
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ID
#3656044 Review #3656044 is a subjective opinion of poster.
Pros
  • Being able to make memories
  • Great app
Cons
  • How is been on locked for no reason
  • Loosing my account
Preferred solution
Let the company propose a solution

You deleted my account

You deleted my accountWith no reasoning with no warning you locked me out of the app on my cell phone

User's recommendation: Do not use Snapchat.

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#3860015 Review #3860015 is a subjective opinion of poster.
Location
Brampton, Ontario

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Verified Reviewer New Reviewer

Snapchat password

I havent been able to log into my Snapchat as I have forgotten my password and I have gotten a new phone number and dont remember my email linked with the Snapchat so I cant verify myself to log back in.

User's recommendation: Always change your phone number when getting a new one before logging out so you can verify yourself and don’t have this issue.

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#3859514 Review #3859514 is a subjective opinion of poster.
Location
Adelaide, South Australia
Pros
  • Talk to friends
  • Easy to use
  • Being able to use the filters
Cons
  • Hard to contact for help
  • Support
  • Hard to verify yourself if you have gotten a new number or email
Preferred solution
I would like to have my old number and old email changed on my Snapchat so I can log back in.
New Reviewer

My account was hacked then deactivated I just want it back my life is on it

1.0
I called both numbers on the site it was No help at all they were the wrong numbers. I even tried to just talk with a representative and the automated system said the number we're only for people who are disabled and looking for employment and that if messages were left that didn't have anything to do with that they would not be answered. I tried to call the other number and they told me for everything that I pressed they were not taking inquiries over the phone.
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#3859141 Review #3859141 is a subjective opinion of poster.
Pros
  • One year anniversary pictures
  • Talking to my family
  • Years of pictures save to the cloud
Cons
  • Loss of memories even though it was saved
  • Peoples accounts being randomly locked and or completely erased
  • I lost all my pictures
Preferred solution
My old account restored and changed back to my information.

Locked out of my account

Some how my snap account got locked out permanently i was at work got off work tried to sign in to my account and it said i was permanently locked out
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#3858586 Review #3858586 is a subjective opinion of poster.
Location
Elkhart, Indiana

I never got the Help I needed

1.0
Got absolutely NO help and would still like my issue to be resolved. I want to get into my account. I have given all the info you could possibly need!

User's recommendation: Don’t try to get help from these useless people.

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#3856761 Review #3856761 is a subjective opinion of poster.
Location
Olathe, Kansas

My account is lock

Snapchat is not working at all and it’s not letting me make a new one everytime I try making a new it won’t let me get pass the verification code but I beein trying for weeks and till this day it’s not working but if u can help me make a Snapchat I would really appreciate it. Hope to here back from u with information
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#3856469 Review #3856469 is a subjective opinion of poster.
Location
Gadsden, Alabama

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Verified Reviewer New Reviewer

My snapchat account is compromised

5.0
My snapchat account is compromised
My snapchat account is compromised
My account is compromised.I had a verified number(+374********) for my account(arus.minasian8),and now I cant verify my account with my phone,because it is said,that my number is not valid.Can you help me?It is so important for me.I have a great information in my Snapchat account.
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#3856278 Review #3856278 is a subjective opinion of poster.
Location
Vanadzor, Lori
Product
Snapchat Mobile Application
Pros
  • Friends memories and family
Cons
  • Deleted my account
Preferred solution
Let the company propose a solution

Terrible customer service

2.1
they literally wont do anything to help you dont even try to get your acc back if you get banned cause you wont
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#3856146 Review #3856146 is a subjective opinion of poster.
Location
Redmond, Washington

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New Reviewer

Need on my old snap

Okay I know my username and my password and the snap is set up with my old number 501 403 **** names peter James Monroe Grafner I'm 23 my number got know is 501762****. My old Snapchat is username- Grafner_420 and password is Cowboy2013... Know it's saying me login in on the phone got know is suspicious login and it keeps trying too send a recovery code too my old number witch doesn't work... Id like access my old snap and look some old memories...
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#3855802 Review #3855802 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Num
  • Being able to make memories and see them as the years go on
  • Keeping up with old and new friends
Cons
  • There are some creeps out there who freely work
  • No way of contacting them or calling them when issues arise
New Reviewer

A snap that i put up on my story i took down an hour ago and it's still up on other peoples phones

I took down a sensitive snap down an hour ago from my story that i didnt mean to put up and its still up on other peoples phone. I need this to get taken down now. Snap support on my app isnt working
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#3855784 Review #3855784 is a subjective opinion of poster.
Location
New Malden, England

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Verified Reviewer New Reviewer

Reset password

Snapchat - Reset password
I need to reset my password but I no longer have the same number or email. My old email associated with Snapchat is haywardk240@***.com phone number 508525**** new email is kayhayward17@***.com new number is 901-664-**** I just need to reset my password with the old email address so I can still have all my photos
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#3854212 Review #3854212 is a subjective opinion of poster.
Location
Little River, South Carolina

Not working

The account is ok but the app is not working on my iphone 13 pro I already call apple care but it is ok on there side but the app is not working on my phone please solve the problem the app is not working on my phone
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#3853410 Review #3853410 is a subjective opinion of poster.
Location
Brampton, Ontario

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

New Reviewer

I got hacked

Snapchat - I got hacked
Snapchat - I got hacked
Snapchat - I got hacked
Snapchat - I got hacked
Snapchat - I got hacked
Snapchat - I got hacked
Now Im trying to long back into my snap chat account but I cant . But have all the all the avedence that is my personal snap chat I all also could show u the pictures of my self on and my user name is akib000 and my email and also got hacked and I dont have the same phone number any more which 718-530-**** I have a new now
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#3853268 Review #3853268 is a subjective opinion of poster.
Location
Buffalo, New York
Preferred solution
Let the company propose a solution

My account got deactivated

1.0
Everybtime I add my number to my new account the whole account gets deactivated before I enev post a story this is the 5th time it was happen my next step will be filling for a law suit again y'all for discrimination since I was hacked and y'all didn't give me a chance to explain the situation before loosing all my pictures and friends that personal property that I have lost and now will never be able to recover l. *** y'all I am getting a lawyer untill y'all can get it fixed - a *** pissed costumer since 2014

User's recommendation: Don't forget your password once.

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#3853138 Review #3853138 is a subjective opinion of poster.
Location
Covington, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Am on able to to open Snapchat,and my old Snapchat

Am on able to to open Snapchat,and my old Snapchat
I cant open Snapchat oooo I will always ask me to check ur connection try again later for de pass 2day
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ID
#3853046 Review #3853046 is a subjective opinion of poster.
Location
Iwo, Osun
Loss
$1000
Preferred solution
Let the company propose a solution

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